Privacy Policy

Last updated: 12 August 2026

This policy explains what HireHint AI collects, why we collect it, where it goes, and what control you have over it. HireHint AI processes audio, screen captures and resume content on your behalf, so we have written this in plain language rather than boilerplate.

Operator details. HireHint AI is operated by [LEGAL ENTITY NAME — TO BE COMPLETED], registered at [REGISTERED ADDRESS — TO BE COMPLETED]. These placeholders must be replaced with verified registration details before public launch. All privacy enquiries can be sent to support@hirehintai.com.

1. Information we collect

1.1 Account information

When you create an account we store your email address and a salted password hash. We never store your password in plain text. We also store your licence key, your active plan, your plan expiry date and your remaining minute balance.

1.2 Payment information

Payments are processed by Razorpay. Card numbers, UPI IDs, bank details and other payment credentials are handled entirely by Razorpay and are never transmitted to or stored on HireHint AI servers. We retain only the Razorpay order ID, payment ID, amount, plan purchased and payment status, which we need for billing records, entitlement and support.

1.3 Audio

During an active session the desktop application captures system loopback audio (the sound your computer is playing) and transcribes speech in order to generate coaching suggestions. Audio is processed to produce a transcript and the resulting text is sent to our server-side AI proxy. We do not retain audio recordings.

1.4 Screen captures

Screen analysis only runs when you explicitly request it. When you do, the desktop application captures the active window boundary and posts that image to our backend proxy, which forwards it to a vision model provider for analysis. Screen captures are used to produce that single response and are not stored after processing.

1.5 Resume content

If you upload a resume, its extracted text is stored so it can be supplied as context to the AI model and make suggestions relevant to your background. You can remove your resume at any time from the desktop application settings.

1.6 Usage records

We record interview minutes consumed, AI answers generated, the model tier used, session start and end times, and the resulting balance. This ledger is what powers the usage figures shown in your Customer Portal and is required to enforce plan entitlements accurately.

1.7 Technical and security data

We record a hashed device identifier to enforce the one-device licence limit, session tokens (stored as hashes), IP addresses for rate limiting and abuse prevention, and application error diagnostics.

2. How we use your information

To provide interview assistance features you have requested.
To authenticate you and keep your account secure.
To process payments and issue, renew or revoke licences.
To meter and enforce plan entitlements and minute balances.
To send transactional email such as licence keys, verification and receipts.
To detect abuse, prevent licence sharing and protect service availability.
To diagnose faults and improve reliability.

We do not sell your personal data. We do not serve advertising, and we do not use your interview audio, screen captures or resume content to train our own models.

3. Third-party processors

HireHint AI relies on the following processors. Each receives only the data needed to perform its function.

Razorpay — payment processing and subscription billing.
Groq — text model inference for coaching answers.
Google (Gemini) — vision model inference for screen analysis.
Email delivery provider — transactional email such as licence keys and verification messages.
Hosting and infrastructure provider — server hosting, database and content delivery.

AI provider requests are proxied through our own backend. API credentials for these providers are held server-side only and are never distributed inside the desktop application.

4. Data retention

Audio recordings — not retained.
Screen captures — not retained after the response is generated.
Transcripts and AI responses — retained only for the duration of the active session.
Resume text — retained until you delete it or close your account.
Account and usage records — retained while your account is active.
Payment records — retained as required by applicable tax and accounting law.

5. Your rights

You may at any time:

Access the personal data we hold about you.
Correct inaccurate account information.
Delete your account, which removes your profile, resume content and session data.
Export your account and usage data.
Withdraw consent for optional processing.

Account deletion is available from the Customer Portal, or by emailing support@hirehintai.com. We aim to respond to all requests within 30 days. Note that payment records may be retained after deletion where the law requires it.

6. Security

All traffic between your device and our servers is encrypted with TLS.
Passwords are stored as salted hashes and are never recoverable in plain text.
Session tokens are stored as hashes, are HttpOnly, and expire automatically.
State-changing requests require a CSRF token.
Authentication endpoints are rate limited to resist brute-force attempts.
AI provider credentials are held exclusively on the server.

No system can be guaranteed perfectly secure. If you believe your account has been compromised, contact us immediately at support@hirehintai.com.

7. Your responsibility when recording others

HireHint AI captures the audio your own computer plays. You are responsible for ensuring that your use of the application complies with the rules of any interview, assessment, examination or meeting you take part in, with your employer's or institution's policies, and with the recording and privacy laws that apply where you and other participants are located. Many jurisdictions require the consent of all parties before a conversation is recorded or processed.

8. Children

HireHint AI is not directed at children. You must be at least 18 years old, or the age of legal majority where you live, to create an account.

9. International transfers

Our processors may handle data in countries other than your own. Where data is transferred internationally we rely on the contractual protections offered by those providers.

10. Changes to this policy

We may update this policy as the product evolves. Material changes will be announced by email or an in-product notice. The "last updated" date at the top of this page always reflects the current version.

11. Contact

Questions about this policy or about your data can be sent to support@hirehintai.com, or via our contact page.