Contact Us
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Every enquiry reaches the same inbox, so you never have to guess which address to use. Adding the suggested subject line just helps us route your message faster.
Product support
Installation problems, audio capture issues, licence key activation or anything that is not working as expected.
support@hirehintai.comBilling & refunds
Payment questions, invoices, duplicate charges and refund requests. Please see the Refund Policy first.
support@hirehintai.comPrivacy & data requests
Access, correction, export or deletion of your personal data, and questions about our Privacy Policy.
support@hirehintai.comSecurity disclosure
Found a vulnerability? Please report it privately and give us reasonable time to fix it before disclosing publicly.
support@hirehintai.comWhat to include
Giving us these details up front usually removes an entire round of back-and-forth:
- The email address registered to your HireHint AI account.
- Your Razorpay order or payment ID, for anything billing related.
- Your Windows version and the app version shown in the Customer Portal.
- A description of what you expected to happen and what happened instead.
- A screenshot, if the issue is visual.
Please do not send your full licence key, password or any payment card details by email. We will never ask you for your password.
Self-service
- Customer Portal — licence key, billing history, usage and downloads.
- Frequently asked questions — plans, features and account management.
- Pricing — plans and minute top-up packages.
Business details
Registered address: [REGISTERED ADDRESS — TO BE COMPLETED].
Tax registration: [GSTIN / TAX ID — TO BE COMPLETED].
Support telephone: [PHONE NUMBER — TO BE COMPLETED].
These placeholders must be replaced with verified registration details before public launch. Email support is fully operational in the meantime.